IHA gets hundreds of calls from members looking for information and assistance. To help you find the answers, ASK IHA lists health care topics and areas of IHA with the name of the department or staff member best qualified to help you. The direct phone number for the staff member is listed next to his or her name. IHA's main phone number is 630-276-5400. If you have a question about a subject not listed here, ask for the Communications Department and we'll try to help you find an answer.

A - B - C - D - E - F - G - H - I - J - K - L - M - N - O - P - Q - R - S - T - U - V - W - X - Y - Z

ACCOUNTABLE CARE ORGANIZATION (ACO)
Ann Guild: 630.276.5496

ACCOUNTING, HOSPITAL
Finance Department: 630.276.5512

ACCOUNTING, IHA
Accounts Payable: 630.276.5532
Accounts Receivable: 630.276.5546

ACCREDITATION (The Joint Commission, AOA)
Tim Philipp: 630.276.5682

ACTUARIAL SERVICES
Mark Cain: 262.754.1600, ext. 11

ADMINISTRATIVE DATA SUBMISSION
Data Submission Customer Support: 800.634.4248 or ubhelp@ihastaff.org

ADVANCE DIRECTIVES/LIVING WILLS
Cathy Grossi: 630.276.5706

AFFILIATE CORPORATIONS, IHA

Association Management Resources (AMR)
IPC Group Purchasing
Patrick Sonin: 630.276.5458
Insurance Products
Dianne O'Donnell: 630.276.5872
HealthCare Associates Credit Union
(See HealthCare Associates Credit Union listing for offices and phone numbers)
Illinois Compensation Trust (ICT)
Mike Baiardo: 630.276.5602
Illinois Hospital Research and Educational Foundation (IHREF)
Lori Contreras: 630.276.5404
Sue Kaufman: 630.276.5486
Illinois Provider Trust (IPT)
Ed Holzhauer: 630.276.5687
Illinois Risk Management Services (IRMS)
Ed Holzhauer: 630.276.5687
Medical Alliance Insurance Company (MAIC)
Ed Holzhauer: 630.276.5687

AFFILIATE SOCIETIES, IHA
Anne Stilwell: 217.541.1163

Administrators of Volunteer Resources (AVR)
Renna Lemberis: 630.276.5498
Health Care Office Professionals (HCOP)
Linn Newton: 630.276.5564
Illinois Association for Healthcare Quality
Cathy Grossi: 630.276.5706
Illinois Association of Healthcare Attorneys (IAHA)
Joanne Sommers: 630.276.5506
Illinois Council of Health System Pharmacists
Cathy Grossi: 630.276.5706
Illinois Health Information Management Association
Lori Williams: 271.541.1164
Illinois Society for Healthcare Marketing and Public Relations (ISHMPR)
Joanne Sterioti: 630.276.5552
Illinois Society of Healthcare Risk Management (ISHRM)
Lisa Galvan: 630.276.5694
Teresa Baumgartner: 630.276.5678
Illinois Staff Physician Recruiters
Cathy Grossi: 630.276.5706

AIDS
Regulations
Barb Haller: 630.276.5474

ALCOHOLISM AND SUBSTANCE ABUSE
MaryLynn Clarke: 217.541.1154

ALLIED HEALTH PROFESSIONS
Bridget McCarte: 630.276.5843

AMBULATORY SURGICAL TREATMENT CENTER LICENSING BOARD
Ann Guild: 630.276.5496

ANNUAL MEETINGS

AHA (Washington)
Kimberly Parker: 202.624.7880 or 202.288.0150
Nancy Woodcock: 630.276.5476
IHA Leadership Summit
Lori Contreras: 630.276.5404
Small & Rural Hospitals
Anne Stilwell: 217.541.1163
Lori Contreras: 630.276.5404
Volunteer Leadership Retreat
Renna Lemberis: 630.276.5498

ANTI-DUMPING (EMTALA)
Legal Department: 630.276.5659

ANTITRUST
Mark Deaton: 630.276.5466

ASSOCIATION MANAGEMENT RESOURCES (AMR)

IPC Group Purchasing
Patrick Sonin: 630.276.5458
Insurance Products
Dianne O'Donnell: 630.276.5872

AUDIT, PATIENT ACCOUNTS
Finance Department: 630.276.5512

AUXILIARIES, HOSPITAL
Renna Lemberis: 630.276.5498

BEHAVIORAL HEALTH
MaryLynn Clarke: 217.541.1154

BIOTERRORISM
Bridget McCarte: 630.276.5843

BUSINESS SOLUTIONS - NEW PRODUCTS
Thaddeus Nodzenski: 630.276.5472

CAPITATION, MANAGED CARE
Bill McAndrew: 217.541.1179

CARELEARNING
Abby Radcliffe: 217.541.1178

CERTIFICATE-OF-NEED
Ann Guild: 630.276.5496

CHARITY CARE/COMMUNITY BENEFITS
Sandra Kraiss: 630.276.5522

CHEMICAL DEPENDENCY
MaryLynn Clarke: 217.541.1154

CLINICAL AND PERFORMANCE INFORMATION, HOSPITAL
Cathy Grossi: 630.276.5706
Marie Cleary-Fishman: 630.276.5585
Tim Philipp: 630.276.5682
Data Submission: 800.634.4248

CLINICAL ISSUES
Cathy Grossi: 630.276.5706

CLINICAL LABORATORIES
Ann Guild: 630.276.5496

COMMUNITY BENEFITS/CHARITY CARE
Sandra Kraiss: 630.276.5522

COMMUNITY HEALTH STATUS
Data
David Rivers: 630.276.5596

COMPdata

Data Submission Customer Support: 800.634.4248 or ubhelp@ihastaff.org
COMPdata Reporting Tool Customer Support: 866.262.6222 or compdata@ihastaff.org
Marketing - State Associations and Other
Ken Jay: 630.276.5716
Matthew Angela: 630.276.5582
Marketing and Sales - Hospitals
Matthew Angela: 630.276.5582
Dan Soucie: 630.276.5584
Statistical Reports for TJC, CMS, IHA Initiative, HRCA
COMPdata Reporting Tool
Customer Support: 866.262.6222 or perfmeas@ihastaff.org
Special Report Requests: 866.262.6222 or compdata@ihastaff.org
Training and Education: 866.262.6222 or compdataedu@ihastaff.org
Administrative Data Submission: 800.634.4248 or www.compdatainfo.com
COMPdata Reporting Tool and ROLAP: 866.262.6222 or www.compdatainfo.com

CONFERENCE CENTER, IHA
Naperville
Jean Blanchard: 630.276.5416
Springfield
Betty Lindsey: 217.541.1151

CONGRESS, U.S.
Kimberly Parker: 202.624.7880 or 202.288.0150

CONSENT, PATIENT
Barb Haller: 630.276.5474

CONSTITUENCY SECTIONS, IHA

Behavioral Health
MaryLynn Clarke: 217.541.1154
Stacey Dunlap: 217.541.1152
Disproportionate Share Hospitals (DSH)
Jo Ann Spoor: 217.541.1187
Investor-Owned Hospitals
Sandra Kraiss: 630.276.5522
Small & Rural Hospitals
Lori Williams: 217.541.1164
Abby Radcliffe: 217.541.1178
Anne Stilwell: 217.541.1163
Stacey Dunlap: 217.541.1152
Volunteers
Renna Lemberis: 630.276.5498

CONSUMER GUIDE
Data Reporting and Training
David Rivers: 630.276.5596
Tim Philipp: 630.276.5682

CONTINUOUS SERVICE SURVEY READINESS (JCR)
Tim Philipp: 630.276.5682

COSTS, HEALTH CARE
Sandra Kraiss: 630.276.5522
David Rivers: 630.276.5596

CREDENTIALING, PHYSICIAN
Barb Haller: 630.276.5474

CREDIT UNION, HEALTHCARE ASSOCIATES
(See listing for HealthCare Associates Credit Union)

CULTURAL COMPETENCE
Barb Haller: 630.276.5474

DATA ANALYSIS
David Rivers: 630.276.5596
Kathy Gayda: 630.276.5702
COMPdata Reporting Tool Customer Support: 866.262.6222
Karen Kiner: 630.276.5592

DIRECTORS AND OFFICERS LIABILITY INSURANCE
Dianne O'Donnell: 630.276.5872

DIRECTORY, IHA RESOURCE
Anne Stilwell: 217.541.1163

DUES (IHA, AHA)
Terri Allen: 630.276.5534

EDUCATIONAL PROGRAMS, IHA
Lori Contreras: 630.276.5404
Lorri Vanecek: 630.276.5440

ELECTRONIC HEALTH RECORDS
Tim Philipp: 630.276.5682
Lori Williams: 217.541.1164

EMERGENCY SERVICES
Bridget McCarte: 630.276.5843

EMTALA (anti-dumping)
Legal Department: 630.276.5659

ENVIRONMENTAL PROTECTION AGENCY
Ann Guild: 630.276.5496

FACILITIES MANAGEMENT
Lori Contreras: 630.276.5404

FINANCE, HOSPITAL
Finance Department: 630.276.5512

FREESTANDING EMERGENCY CENTERS
Ann Guild: 630.276.5496

GENERAL INQUIRIES (on topics not listed)
Communications Department: 630.276.5564

GIFT SHOPS, HOSPITAL
Renna Lemberis: 630.276.5498

GOVERNMENT INVESTIGATIONS
Legal Department: 630.276.5659

GOVERNMENT RELATIONS
(See Legislation, State and Federal)

GOVERNOR'S OFFICE
Howard Peters: 630.276.5480 or 217.541.1161

GROUP PURCHASING
Patrick Sonin: 630.276.5458

HEALTHCARE ASSOCIATES CREDIT UNION

Call Center for all locations: 630.276.5555
(Outside Chicagoland): 800.942.0158
Naperville Office: 630.276.5555
General Information and Member Relations
Vicki Schultz: 630.276.5771
Norma Cantrell: 630.276.5730

HEALTH INFORMATION EXCHANGE (HIE)
Lori Williams: 217.541.1164

HEALTH REFORM
John Bomher: 630.276.5470

HIV/AIDS
Barb Haller: 630.276.5474

HOME CARE and HOSPICE
MaryLynn Clarke: 217.541.1154

HOSPITAL LICENSING BOARD
Ann Guild: 630.276.5496

HOSPITAL REPORT CARD ACT
David Rivers: 630.276.5596
Data Submission for HRCA SCIP: 800.634.4248 or perfmeas@ihastaff.org
Nurse Staff Training and Orientation: Cathy Grossi: 630.276.5706

IHA e-UPDATE
Joanne Sterioti: 630.276.5552

IHA PAC
Kathleen Dunn: 217.541.1153

ILLINOIS COMPENSATION TRUST (ICT)
Mike Baiardo: 630.276.5602

ILLINOIS HOSPITAL ASSOCIATION (IHA)
Board of Trustees
Mary Ellen Hughes: 630.276.5710
Membership
Anne Stilwell: 217.541.1163
Sue Kaufman: 630.276.5486
Regions:
Sue Kaufman: 630.276.5486

ILLINOIS HOSPITAL REPORT CARD ACT
Infections, Mortality, Nursing, and Risk Adjustment
Cathy Grossi: 630.276.5706
David Rivers: 630.276.5596

ILLINOIS HOSPITAL RESEARCH & EDUCATIONAL FOUNDATION (IHREF)
Sue Kaufman: 630.276.5486

ILLINOIS PROVIDER TRUST (IPT)
Ed Holzhauer: 630.276.5687

ILLINOIS QUALITY CARE INSTITUTE
Marie Cleary-Fishman: 630.276.5585
Cathy Grossi: 630.276.5706

ILLINOIS RISK MANAGEMENT SERVICES (IRMS)
Ed Holzhauer: 630.276.5687

ILLINOIS, STATE OF, DEPARTMENT AND AGENCIES
Government Relations Department (for departments not listed below): 630.276.5476 or 217.541.1150

Ambulatory Surgical Treatment Center Licensing Board
Ann Guild: 630.276.5496
Attorney General
Legal Department: 630.276.5659
Department of Human Services
Department of Children & Family Services
Barb Haller: 630.276.5474
Division of Alcoholism & Substance Abuse
Division of Developmental Disabilities Services
Division of Mental Health Services
MaryLynn Clarke: 217.541.1154
Department of Financial and Professional Regulation
Division of Insurance
Bill McAndrew: 217.541.1179
Division of Professional Regulation
Cathy Grossi: 630.276.5706
Department of Public Health
Ann Guild: 630.276.5496
Cathy Grossi: 630.276.5706
State Board of Health
Ann Guild: 630.276.5496
Department of Revenue
Legal Department: 630.276.5659
Sandra Kraiss: 630.276.5522
Department on Aging
Ann Guild: 630.276.5496
Emergency Management Agency
Division of Nuclear Safety
Ann Guild: 630.276.5496
Health Facilities and Service Review Board
Ann Guild: 630.276.5496
Healthcare and Family Services (formerly Dept. of Public Aid)
Jo Ann Spoor: 217.541.1187
Homeland Security
Disaster Preparedness and Response
Bridget McCarte: 630.276.5843
Hospital Licensing Board
Ann Guild: 630.276.5496
Illinois Workers' Compensation Commission
Bill McAndrew: 217.541.1179
Office of Health Information Technology
Lori Williams: 217.541.1164
Office of Management and Budget
Jo Ann Spoor: 217.541.1187
Pollution Control Board
Ann Guild: 630.276.5496

INSURANCE SERVICES
General
Ed Holzhauer: 630.276.5687
Actuarial
Mark Cain: 262.754.1600, ext. 11
Brokerage
Dianne O'Donnell: 630.276.5872
Unemployment Compensation Services
Lisa Dalzell: 630.276.5622

INTERPRETERS FOR THE DEAF
Barb Haller: 630.276.5474

IPC GROUP PURCHASING
Patrick Sonin: 630.276.5458

JOINT COMMISSION (TJC)
General
Tim Philipp: 630.276.5682
IHA and JCR CSR Program
Tim Philipp: 630.276.5682
ORYX, Core Measurements
Data Submission: 800.634.4248 or perfmeas@ihastaff.org
Statistical Reports: 866.262.6222 or perfmeas@ihastaff.org

LANGUAGE ASSISTANCE
Barb Haller: 630.276.5474

LEGISLATION, STATE AND FEDERAL
Government Relations Department: 630.276.5476 or 217.541.1150
State
Kathleen Dunn: 217.541.1153
Nichole Magalis: 217.541.1162
Federal
Kimberly Parker: 202.624.7880 or 202.288.0150

LICENSURE
Facilities, Inspections, and Surveys
Ann Guild: 630.276.5496
Personnel
Cathy Grossi: 630.276.5706
Bridget McCarte: 630.276.5843

LIMITED SERVICE PROVIDERS
Ann Guild: 630.276.5496
Barb Haller: 630.276.5474

LOBBYING, HOSPITAL
Mark Deaton: 630.276.5466

LONG-TERM CARE
Ann Guild: 630.276.5496

MALPRACTICE, MEDICAL
Insurance
Ed Holzhauer: 630.276.5687

MANAGED CARE
Bill McAndrew: 217.541.1179

MATERIALS MANAGEMENT
Patrick Sonin: 630.276.5458

MEDIA INQUIRIES
Danny Chun: 630.276.5558

MEDICAID
Joe Holler: 217.541.1189
JoAnn Spoor: 217.541.1187

MEDICAL ALLIANCE INSURANCE COMPANY (MAIC)
Ed Holzhauer: 630.276.5687

MEDICAL ERROR/PATIENT SAFETY
Cathy Grossi: 630.276.5706

MEDICAL RECORDS
Closed Hospitals
Legal Department: 630.276.5506
Retention
Legal Department: 630.276.5506

MEDICAL STAFFS, HOSPITAL
Barb Haller: 630.276.5474

MEDICAL WASTE
Ann Guild: 630.276.5496

MEDICARE
Tom Jendro: 630.276.5516

MEMBERSHIP, IHA
Anne Stilwell: 217.541.1163
Sue Kaufman: 630.276.5486

MENTAL HEALTH
MaryLynn Clarke: 217.541.1154

MID-LEVEL PRACTITIONERS
Cathy Grossi: 630.276.5706

NURSING
Cathy Grossi: 630.276.5706

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA)
Cathy Grossi: 630.276.5706

ORGAN DONATION
Barb Haller: 630.276.5474

PATIENT SAFETY/MEDICAL ERROR
General
Cathy Grossi: 630.276.5706

PATIENT SAFETY ORGANIZATION (PSO)
Marie Cleary-Fishman: 630.276.5585

PAYMENT FOR PERFORMANCE
Cathy Grossi: 630.276.5706
Tom Jendro: 630.276.5516

PEER REVIEW ORGANIZATIONS (PROs)
Medicaid (QIO)
MaryLynn Clarke: 217.541.1154
Medicare
Tim Philipp: 630.276.5682

PERFORMANCE MEASUREMENTS (AHRQ, CMS, The Joint Commission, State, IHA, Business Groups, and Coalitions)
Tim Philipp: 630.276.5682
Marie Cleary-Fishman: 630.276.5585

PERINATAL
Barb Haller: 630.276.5474

PLANNING, FACILITIES AND SERVICES
Ann Guild: 630.276.5496

PLATINUM PARTNERS, IHA
Sue Kaufman: 630.276.5486

POLITICAL ACTION COMMITTEE, IHA
(See IHA PAC)

PUBLIC AID
Jo Ann Spoor: 217.541.1187

PUBLIC HOSPITALS
Lori Williams: 217.541.1164

PUBLIC RELATIONS
Communications Department: 630.276.5564

PUBLICATIONS, IHA AND AFFILIATES

Administrators of Volunteer Resources Newsletter (Inside AVR)
Renna Lemberis: 630.276.5498
Advocacy Agendas
Communications Department: 630.276.5564
Annual Report
Communications Department: 630.276.5564
Certificate-of-Need (CON) Docket
Ann Guild: 630.276.5496
Community Benefits Report
Phyllis Pavese: 630.276.5675
COMPdata Educator
Data Submission Customer Support: 800.634.4248
COMPdata Messenger
COMPdata Reporting Tool Customer Support: 866.262.6222
Legislative Reports
Communications Department: 630.276.5564
Trust ICT Newsletter
Clint Parram: 630.276.5646
Mike Baiardo: 630.276.5602
IHA Memos & Daily e-Clips
Communications Department: 630.276.5564
Illinois Healthcare Law
Joanne Sommers: 630.276.5506
Reporter, The (IHA e-Update)
Communications Department: 630.276.5564
Small & Rural Hospitals e-Newsletter
Anne Stilwell: 217.541.1163

QUALITY CARE INSTITUTE (QCI)
Cathy Grossi: 630.276.5706

REGIONS, IHA
Sue Kaufman: 630.276.5486

REGULATORY ISSUES
Ann Guild: 630.276.5496
Barb Haller: 630.276.5474

REHABILITATION HOSPITALS AND UNITS
MaryLynn Clarke: 217.541.1154

REIMBURSEMENT, HOSPITAL
Finance Department: 630.276.5512

REPORTER, THE (IHA e-Update)
Communications Department: 630.276.5564

RISK MANAGEMENT
Professional Liability
Cheryl Church: 630.276.5672
Workers' Compensation
Clint Parram: 630.276.5646

RURAL HOSPITALS
Lori Williams: 217.541.1164
Abby Radcliffe: 217.541.1178
Anne Stilwell: 217.541.1163
Stacey Dunlap: 217.541.1152

back to topSEXUAL ASSAULT NURSE EXAMINERS (SANEs)
Barb Haller: 630.276.5474

SPONSORSHIPS
Lori Contreras: 630.276.5404
Sue Kaufman: 630.276.5486
Anne Stilwell: 217.541.1163

SPRINGFIELD OFFICE, IHA: 217.541.1150

STATE HEALTH IMPROVEMENT PLAN (SHIP)
Cathy Grossi: 630.276.5706

STATE HEALTH INSURANCE EXCHANGE
Bill McAndrew: 217.541.1179

STATE OF ILLINOIS AGENCIES AND DEPARTMENTS
(See Illinois, State of)

STATISTICS, HOSPITAL
David Rivers: 630.276.5596
Kathy Gayda: 630.276.5702

SUPPLY CHAIN SERVICES
Patrick Sonin: 630.276.5458

TAX-EXEMPT STATUS
Sandra Kraiss: 630.276.5522
Mark Deaton: 630.276.5466

TRAUMA CENTERS
Bridget McCarte: 630.276.5843

TRUSTEES
IHA
Mary Ellen Hughes: 630.276.5710
Hospitals
Sue Kaufman: 630.276.5486
Small & Rural Hospitals
Lori Williams: 217.541.1164

UNIFORM BILLING COMMITTEE
Seminars
Sandra Kraiss: 630.276.5522

UNINSURED
Sandra Kraiss: 630.276.5522

UNEMPLOYMENT COMPENSATION SERVICES
Lisa Dalzell: 630.276.5622

VOLUNTEER SERVICES
Renna Lemberis: 630.276.5498

WEBINARS
Lori Contreras: 630.276.5404
Lorri Vanecek: 630.276.5440

WEBSITES
Illinois Hospital Association - Joanne Sterioti: 630.276.5552
Illinois Hospital Association President's Blog - Joanne Sterioti: 630.276.5552
COMPdata - Joanne Sterioti: 630.276.5552
IPC Group Purchasing - Joanne Sterioti: 630.276.5552
Illinois Risk Management Services - Lisa Galvan: 630.276.5694
Illinois Health Care Careers - Marsha Curtis: 630.276.5504
Illinois Health Care Jobs Search - Marsha Curtis: 630.276.5504
Medical Alliance Insurance Company - Lisa Galvan: 630.276.5694
Illinois Hospitals Caring For You - David Rivers: 630.276.5596
Protect Illinois Health Care - Joanne Sterioti: 630.276.5552
Midwest Alliance for Patient Safety - Joanne Sterioti: 630.276.5552
Illinois Association of Healthcare Attorneys - Diana Villagran: 630.276.5464

WORKFORCE SUPPLY
Cathy Grossi: 630.276.5706
Bridget McCarte: 630.276.5843

WORKERS' COMPENSATION
General
Bill McAndrew: 217.541.1179
Insurance
Mike Baiardo: 630.276.5602