ASK IHA

IHA is your key resource for a wide range of health care-related information and services. ASK IHA lists the specific departments or staff members best qualified to help you with your inquiry. For items not listed here, contact IHA's Communications Department at 630-276-5865 for assistance. A staff directory is available by clicking here (password required).

A - B - C - D - E - F - G - H - I - J - K - L - M - N - O - P - Q - R - S - T - U - V - W - X - Y - Z

ACCOUNTING, HOSPITAL
Finance Department: 630.276.5512

ACCOUNTING, IHA
Accounts Payable: 630.276.5532
Accounts Receivable: 630.276.5546

ACCREDITATION (The Joint Commission, AOA)
Tim Philipp: 630.276.5682

ACTUARIAL SERVICES
Mark Cain: 262.754.1600, ext. 111

ADMINISTRATIVE DATA SUBMISSION
COMPDATA Customer Support: 866.262.6222 or ubhelp@ihastaff.org

ADVANCE DIRECTIVES/LIVING WILLS
Cathy Grossi: 630.276.5706

AFFILIATE CORPORATIONS, IHA

IPC Group Purchasing
Patrick Sonin: 630.276.5458
IHA Insurance Solutions
Dianne O'Donnell: 630.276.5872
HealthCare Associates Credit Union
(See HealthCare Associates Credit Union listing for offices and phone numbers)
Illinois Compensation Trust (ICT)
Mike Baiardo: 630.276.5602
Illinois Hospital Research and Educational Foundation (IHREF)
Lori Contreras: 630.276.5404
Sue Kaufman: 630.276.5486
Illinois Provider Trust (IPT)
Ed Holzhauer: 630.276.5687
Illinois Risk Management Services (IRMS)
Ed Holzhauer: 630.276.5687
Medical Alliance Insurance Company (MAIC)
Ed Holzhauer: 630.276.5687

AFFILIATE SOCIETIES, IHA
Anne Stilwell: 217.541.1163

Administrators of Volunteer Resources (AVR)
Renna Lemberis: 630.276.5498
Health Care Office Professionals (HCOP)
Linn Newton: 630.276.5564
Illinois Association for Healthcare Quality
Cathy Grossi: 630.276.5706
Illinois Association of Healthcare Attorneys (IAHA)
Joanne Sommers: 630.276.5506
Illinois Council of Health System Pharmacists
Cathy Grossi: 630.276.5706
Illinois Health Information Management Association
Lori Williams: 271.541.1164
Illinois Society for Healthcare Marketing and Public Relations (ISHMPR)
Joanne Sterioti: 630.276.5552
Illinois Society of Healthcare Risk Management (ISHRM)
Teresa Baumgartner: 630.276.5678
Mary Ann Piwowar: 630.276.5656

AFFORDABLE CARE ACT
Kimberly Parker: 202.267.7880 or 202.288.0150

AIDS
Regulations
Barb Haller: 630.276.5474

ALCOHOLISM AND SUBSTANCE ABUSE
MaryLynn Clarke: 217.541.1154

ALLIED HEALTH PROFESSIONS
Bridget McCarte: 630.276.5843

AMBULATORY SURGICAL TREATMENT CENTER LICENSING BOARD
Barb Haller: 630.276.5474

ANNUAL MEETINGS

AHA (Washington)
Kimberly Parker: 202.624.7880 or 202.288.0150
IHA Leadership Summit
Lori Contreras: 630.276.5404
Small & Rural Hospitals
Anne Stilwell: 217.541.1163
Lori Contreras: 630.276.5404
Volunteer Leadership Retreat
Renna Lemberis: 630.276.5498

ANTI-DUMPING (EMTALA)
Legal Department: 630.276.5659

ANTITRUST
Mark Deaton: 630.276.5466

ASSOCIATION MANAGEMENT RESOURCES (AMR)

IPC Group Purchasing
Patrick Sonin: 630.276.5458
IHA Insurance Solutions
Dianne O'Donnell: 630.276.5872

AUDIT, PATIENT ACCOUNTS
Tom Jendro: 630.276.5516

AUXILIARIES, HOSPITAL
Renna Lemberis: 630.276.5498

BEHAVIORAL HEALTH
MaryLynn Clarke: 217.541.1154

BIOTERRORISM
Bridget McCarte: 630.276.5843

BUSINESS SOLUTIONS - NEW PRODUCTS
Thaddeus Nodzenski: 630.276.5472

CAPITATION, MANAGED CARE
Bill McAndrew: 217.541.1179

CARE COORDINATION MODELS
Barb Haller: 630.276.5474

CARELEARNING
Abby Radcliffe: 217.541.1178

CERTIFICATE-OF-NEED
John Bomher: 630.276.5470

CHARITY CARE/COMMUNITY BENEFITS
Sandy Kraiss: 630.276.5522

CHEMICAL DEPENDENCY
MaryLynn Clarke: 217.541.1154

CLINICAL AND PERFORMANCE INFORMATION, HOSPITAL
Cathy Grossi: 630.276.5706
Marie Cleary-Fishman: 630.276.5585
Tim Philipp: 630.276.5682
Data Submission: 866.262.6222

CLINICAL ISSUES
Cathy Grossi: 630.276.5706
Marie Cleary-Fishman: 630.276.5585

COMMERCIAL INSURANCE
Bill McAndrew: 217.541.1179

COMMUNITY BENEFITS/CHARITY CARE
Sandy Kraiss: 630.276.5522

COMPDATA Informatics

Data Submission
Customer Support: 866.262.6222 or ubhelp@ihastaff.org
COMPDATA Reporting Tool
Customer Support: 866.262.6222 or compdata@ihastaff.org
Marketing - State Associations and Other
Ken Jay: 630.276.5716
Matthew Angela: 630.276.5582
Marketing and Sales - Hospitals
Matthew Angela: 630.276.5582
Dan Soucie: 630.276.5584
Statistical Reports for CMS, HRCA
COMPDATA Customer Support: 866.262.6222 or perfmeas@ihastaff.org
Special Report Requests: 866.262.6222 or compdata@ihastaff.org
Training and Education: 866.262.6222 or compdataedu@ihastaff.org
Administrative Data Submission: 866.262.6222 or ubhelp@ihastaff.org
COMPDATA Reporting Tool and ROLAP: 866.262.6222 or compdata@ihastaff.org
COMPDATA Insight
Dan Soucie: 630.276.5584

CONFERENCE CENTER, IHA
Naperville
Jean Blanchard: 630.276.5416
Springfield
Betty Lindsey: 217.541.1151

CONGRESS, U.S.
Kimberly Parker: 202.624.7880 or 202.288.0150

CONSENT, PATIENT
Barb Haller: 630.276.5474

CONSTITUENCY SECTIONS, IHA

Behavioral Health
MaryLynn Clarke: 217.541.1154
Stacey Dunlap: 217.541.1152
Investor-Owned Hospitals
Sandy Kraiss: 630.276.5522
Safety Net Hospitals Forum
Jo Ann Spoor: 217.541.1187
Small & Rural Hospitals
Lori Williams: 217.541.1164
Abby Radcliffe: 217.541.1178
Anne Stilwell: 217.541.1163
Stacey Dunlap: 217.541.1152
Volunteers
Renna Lemberis: 630.276.5498

CONSUMER GUIDE
Tim Philipp: 630.276.5682

CONTINUOUS SERVICE READINESS PROGRAM (Joint Commission Resources)
Tim Philipp: 630.276.5682

COSTS, HEALTH CARE
Tom Jendro: 630.276.5516
Sandy Kraiss: 630.276.5522

CREDENTIALING, PHYSICIAN
Barb Haller: 630.276.5474

CREDIT UNION, HEALTHCARE ASSOCIATES
(See listing for HealthCare Associates Credit Union)

CULTURAL COMPETENCE
Barb Haller: 630.276.5474

DATA ANALYSIS
COMPDATA Customer Support: 866.262.6222 or compdata@ihastaff.org

DATA, HOSPITALS
COMPDATA Customer Support: 866.262.6222 or compdata@ihastaff.org

DIRECTORS AND OFFICERS LIABILITY INSURANCE
Dianne O'Donnell: 630.276.5872

DIRECTORY, IHA RESOURCE
Anne Stilwell: 217.541.1163

DISPROPORTIONATE SHARE HOSPITALS (DSH)
Medicaid
Jo Ann Spoor: 217.541.1187
Medicare
Tom Jendro: 630.276.5516

DUES (IHA, AHA)
Terri Allen: 630.276.5534

EDUCATIONAL PROGRAMS, IHA
Lori Contreras: 630.276.5404
Lorri Vanecek: 630.276.5440

ELECTRONIC HEALTH RECORDS
Tim Philipp: 630.276.5682
Lori Williams: 217.541.1164

EMERGENCY SERVICES
Bridget McCarte: 630.276.5843

EMTALA
Anti-dumping
Legal Department: 630.276.5464
Signs
Joanne Sommers: 630.276.5506

FACILITIES MANAGEMENT
Lori Contreras: 630.276.5404

FINANCE, HOSPITAL
Finance Department: 630.276.5512

GENERAL INQUIRIES (on topics not listed)
Communications Department: 630.276.5564

GIFT SHOPS, HOSPITAL
Renna Lemberis: 630.276.5498

GOVERNMENT INVESTIGATIONS
Legal Department: 630.276.5464

GOVERNMENT RELATIONS
(See Legislation, State and Federal)

GOVERNOR'S OFFICE
A.J. Wilhelmi: 630.276.5444

GROUP PURCHASING
Patrick Sonin: 630.276.5458

HEALTHCARE ASSOCIATES CREDIT UNION

Call Center for all locations: 630.276.5555
(Outside Chicagoland): 800.942.0158
Naperville Office: 630.276.5555
General Information and Member Relations
Todd Nelson: 630.276.5771
Norma Cantrell: 630.276.5730

HEALTH INFORMATION EXCHANGE (HIE)
Lori Williams: 217.541.1164

HEALTH REFORM
John Bomher: 630.276.5470

HEN: HOSPITAL ENGAGEMENT NETWORK
Marie Cleary-Fishman: 630.276.5585

HIV-AIDS
Barb Haller: 630.276.5474

HOME CARE and HOSPICE
Barb Haller: 630.276.5474

HOSPITAL LICENSING BOARD
Barb Haller: 630.276.5474

HOSPITAL REPORT CARD ACT
Data Submission for HRCA SCIP: 866.262.6222 or perfmeas@ihastaff.org
Nurse Staff Training and Orientation: 866.262.6222 or perfmeas@ihastaff.org

IHA DAILY BRIEFING
Communications Department: 630.276.5564

IHA PAC
A.J. Wilhelmi: 630.276.5444

ILLINOIS COMPENSATION TRUST (ICT)
Mike Baiardo: 630.276.5602

ILLINOIS HOSPITAL ASSOCIATION (IHA)
Board of Trustees
Mary Ellen Hughes: 630.276.5710
Membership
Anne Stilwell: 217.541.1163
Sue Kaufman: 630.276.5486
Regions
Sue Kaufman: 630.276.5486

ILLINOIS HOSPITAL REPORT CARD ACT
Infections, Mortality, Nursing, and Risk Adjustment
Cathy Grossi: 630.276.5706
COMPDATA Customer Support: 866.262.6222

ILLINOIS HOSPITAL RESEARCH & EDUCATIONAL FOUNDATION (IHREF)
Sue Kaufman: 630.276.5486

ILLINOIS PROVIDER TRUST (IPT)
Ed Holzhauer: 630.276.5687

ILLINOIS RISK MANAGEMENT SERVICES (IRMS)
Ed Holzhauer: 630.276.5687

ILLINOIS, STATE OF, DEPARTMENT AND AGENCIES
Government Relations Department (for departments not listed below): 630.276.5476 or 217.541.1150

Ambulatory Surgical Treatment Center Licensing Board
Barb Haller: 630.276.5474
Attorney General
Legal Department: 630.276.5464
Department of Children and Family Services
MaryLynn Clarke: 217.541.1154
Barb Haller: 630.276.5474
Department of Human Services
Division of Alcoholism & Substance Abuse
MaryLynn Clarke: 217.541.1154
Division of Developmental Disabilities
Division of Mental Health
MaryLynn Clarke: 217.541.1154
Department of Insurance
Bill McAndrew: 217.541.1179
Department of Public Health
Derek Robinson, MD, MBA, FACEP: 630.276.5590
Cathy Grossi: 630.276.5706
Department of Revenue
Legal Department: 630.276.5464
Sandy Kraiss: 630.276.5522
Department on Aging
Barb Haller: 630.276.5474
Division of Professional Regulation
Cathy Grossi: 630.276.5706
Emergency Management Agency
Division of Nuclear Safety
Cathy Grossi: 630.276.5706
Health Facilities and Service Review Board
Barb Haller: 630.276.5474
Healthcare and Family Services (formerly Dept. of Public Aid)
Joe Holler: 217.541.1189
Jo Ann Spoor: 217.541.1187
Homeland Security
Disaster Preparedness and Response
Bridget McCarte: 630.276.5843
Hospital Licensing Board
Barb Haller: 630.276.5474
Illinois Workers' Compensation Commission
Bill McAndrew: 217.541.1179
Office of Health Information Technology
Mark Deaton: 630.276.5466
Lori Williams: 217.541.1164
Office of Management and Budget
Mark Deaton: 630.276.5466
Joe Holler: 217.541.1189
Jo Ann Spoor: 217.541.1187
Pollution Control Board
Barb Haller: 630.276.5474
State Board of Health
Cathy Grossi: 630.276.5706

INSURANCE SERVICES
General
Ed Holzhauer: 630.276.5687
Actuarial
Mark Cain: 262.754.1600, ext. 111
Brokerage
Dianne O'Donnell: 630.276.5872
Unemployment Compensation Services
Lisa Dalzell: 630.276.5622

INTERPRETERS FOR THE DEAF
Barb Haller: 630.276.5474

IPC GROUP PURCHASING
Patrick Sonin: 630.276.5458

JOINT COMMISSION (The Joint Commission)
General
Tim Philipp: 630.276.5682
IHA and JCR CSR Program
Tim Philipp: 630.276.5682

LEGISLATION, STATE AND FEDERAL
Government Relations Department: 630.276.5476 or 217.541.1150
A.J. Wilhelmi: 630.276.5444
State
Nichole Magalis: 217.541.1162
Federal
Kimberly Parker: 202.624.7880 or 202.288.0150

LICENSURE
Facilities, Inspections, and Surveys
Barb Haller: 630.276.5474
Personnel
Cathy Grossi: 630.276.5706
Bridget McCarte: 630.276.5843

LIMITED SERVICE PROVIDERS
Barb Haller: 630.276.5474

LOBBYING, HOSPITAL
Mark Deaton: 630.276.5466

LONG-TERM CARE
Barb Haller: 630.276.5474

MALPRACTICE, MEDICAL
Insurance
Ed Holzhauer: 630.276.5687

MANAGED CARE
Bill McAndrew: 217.541.1179

MATERIALS MANAGEMENT
Patrick Sonin: 630.276.5458

MEDIA INQUIRIES
Danny Chun: 630.276.5558

MEDICAID
Joe Holler: 217.541.1189
JoAnn Spoor: 217.541.1187

MEDICAL ALLIANCE INSURANCE COMPANY (MAIC)
Ed Holzhauer: 630.276.5687

MEDICAL ERROR-PATIENT SAFETY
Cathy Grossi: 630.276.5706

MEDICAL RECORDS
Closed Hospitals
Legal Department: 630.276.5506
Retention
Legal Department: 630.276.5506

MEDICAL STAFFS, HOSPITAL
Barb Haller: 630.276.5474

MEDICARE
Tom Jendro: 630.276.5516

MEMBERSHIP, IHA
Sue Kaufman: 630.276.5486
Anne Stilwell: 217.541.1163

MENTAL HEALTH
MaryLynn Clarke: 217.541.1154

MID-LEVEL PRACTITIONERS
Cathy Grossi: 630.276.5706

NURSING
Cathy Grossi: 630.276.5706

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA)
Cathy Grossi: 630.276.5706

ORGAN DONATION
Barb Haller: 630.276.5474

PATIENT SAFETY/MEDICAL ERROR
General
Cathy Grossi: 630.276.5706

PATIENT SAFETY ORGANIZATION (PSO)
Marie Cleary-Fishman: 630.276.5585

PAYMENT FOR PERFORMANCE
Cathy Grossi: 630.276.5706
Tom Jendro: 630.276.5516

PEER REVIEW ORGANIZATIONS (PROs)
Behavioral Health
MaryLynn Clarke: 217.541.1154
Medicaid (QIO)
Jo Ann Spoor: 217.541.1187
Medicare
Tim Philipp: 630.276.5682

PERFORMANCE MEASUREMENTS (AHRQ, CMS, The Joint Commission, State, IHA, Business Groups, and Coalitions)
Tim Philipp: 630.276.5682
Marie Cleary-Fishman: 630.276.5585

PERINATAL
Barb Haller: 630.276.5474

PHYSICIAN ISSUES
Derek Robinson, MD, MBA, FACEP: 630.276.5590

PLATINUM PARTNERS, IHA
Sue Kaufman: 630.276.5486

POLITICAL ACTION COMMITTEE, IHA
(See IHA PAC)

POPULATION HEALTH
Derek Robinson, MD, MBA, FACEP: 630.276.5590

PREP: PREVENTING READMISSIONS THROUGH EFFECTIVE PARTNERSHIPS
Cathy Grossi: 630.276.5706

PUBLIC AID
Joe Holler: 217.541.1189
Jo Ann Spoor: 217.541.1187

PUBLIC HOSPITALS
Lori Williams: 217.541.1164

PUBLIC RELATIONS
Communications Department: 630.276.5564

PUBLICATIONS, IHA AND AFFILIATES

Administrators of Volunteer Resources Newsletter (Inside AVR)
Renna Lemberis: 630.276.5498
Advocacy Agenda
Communications Department: 630.276.5564
Annual Report
Communications Department: 630.276.5564
Certificate-of-Need (CON) Docket
Barb Haller: 630.276.5474
Community Benefits Report
Phyllis Pavese: 630.276.5675
COMPDATA Educator
COMPDATA Customer Support: 866.262.6222
COMPDATA Messenger
COMPDATA Customer Support: 866.262.6222
IHA Daily Briefing
Communications Department: 630.276.5564
IHA Memos & Daily e-Clips
Communications Department: 630.276.5564
Illinois Healthcare Law
Joanne Sommers: 630.276.5506
Legislative Reports
Communications Department: 630.276.5564
Trust ICT Newsletter
Clint Parram: 630.276.5646
Mike Baiardo: 630.276.5602

QUALITY (THE INSTITUTE FOR INNOVATIONS IN CARE AND QUALITY)
Derek Robinson, MD, MBA, FACEP: 630.276.5590
Cathy Grossi: 630.276.5706

REGIONS, IHA
Sue Kaufman: 630.276.5486

REGULATORY ISSUES
Barb Haller: 630.276.5474

REHABILITATION HOSPITALS AND UNITS
Barb Haller: 630.276.5474

REIMBURSEMENT, HOSPITAL
Finance Department: 630.276.5512

RISK MANAGEMENT
Professional Liability
Cheryl Hellyer: 630.276.5672
Workers' Compensation
Clint Parram: 630.276.5646

RURAL HOSPITALS
Lori Williams: 217.541.1164
Abby Radcliffe: 217.541.1178
Anne Stilwell: 217.541.1163
Stacey Dunlap: 217.541.1152

SEXUAL ASSAULT NURSE EXAMINERS (SANEs)
Barb Haller: 630.276.5474

SPONSORSHIPS
Lori Contreras: 630.276.5404
Sue Kaufman: 630.276.5486
Anne Stilwell: 217.541.1163

SPRINGFIELD OFFICE, IHA: 217.541.1150

STATE HEALTH IMPROVEMENT PLAN (SHIP)
Cathy Grossi: 630.276.5706

STATE HEALTH INSURANCE EXCHANGE
Bill McAndrew: 217.541.1179

STATE OF ILLINOIS AGENCIES AND DEPARTMENTS
(See Illinois, State of)

SUPPLY CHAIN SERVICES
Patrick Sonin: 630.276.5458

TAX-EXEMPT STATUS
Sandy Kraiss: 630.276.5522
Mark Deaton: 630.276.5466

THE INSTITUTE FOR INNOVATIONS IN CARE AND QUALITY (THE INSTITUTE)
Derek Robinson, MD, MBA, FACEP: 630.276.5590
Marie Cleary-Fishman: 630.276.5585
Cathy Grossi: 630.276.5706

TRAUMA CENTERS
Bridget McCarte: 630.276.5843

TRUSTEES
IHA
Mary Ellen Hughes: 630.276.5710
Hospitals
Sue Kaufman: 630.276.5486
Small & Rural Hospitals
Lori Williams: 217.541.1164

UNIFORM BILLING COMMITTEE
Seminars
Sandy Kraiss: 630.276.5522
Illinois and National Uniform Billing Committee
Tom Jendro: 630.276.5516

UNINSURED
Sandy Kraiss: 630.276.5522

UNEMPLOYMENT COMPENSATION SERVICES
Lisa Dalzell: 630.276.5622

VOLUNTEER SERVICES
Renna Lemberis: 630.276.5498

WASHINGTON, D.C. OFFICE, IHA
Kimberly Parker: 202.624.7880 or 202.288.0150

WEBINARS
Lori Contreras: 630.276.5404
Lorri Vanecek: 630.276.5440

WEBSITES
Illinois Hospital Association - Joanne Sterioti: 630.276.5552
Illinois Hospital Association President's Blog - Joanne Sterioti: 630.276.5552
COMPDATA Informatics - Joanne Sterioti: 630.276.5552
IPC Group Purchasing - Joanne Sterioti: 630.276.5552
IHA Insurance Solutions - Lisa Galvan: 630.276.5694
Illinois Health Care Careers - Marsha Curtis: 630.276.5504
Illinois Health Care Jobs Search - Marsha Curtis: 630.276.5504
Medical Alliance Insurance Company - Lisa Galvan: 630.276.5694
Transforming Illinois Health Care - Joanne Sterioti: 630.276.5552
Midwest Alliance for Patient Safety - Joanne Sterioti: 630.276.5552
Illinois Association of Healthcare Attorneys - Diana Villagran: 630.276.5464

WORKFORCE SUPPLY
Cathy Grossi: 630.276.5706
Bridget McCarte: 630.276.5843

WORKERS' COMPENSATION
General
Bill McAndrew: 217.541.1179
Insurance
Mike Baiardo: 630.276.5602

Revised Jan. 2013