Illinois Hospital Association

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Key Contacts (ASK IHA)

A listing of health care topics and areas of IHA with the name of the department or staff member best qualified to help you. If you have a question about a subject not listed here, contact the Communications Department, (630) 276-5564, and we'll try to help you find an answer. The staff members listed can be contacted via e-mail (excluding HealthCare Associates Credit Union) simply by clicking on their name.

To view a listing of IHA staff by name, click here.
To view a listing of IHA staff by department, click here.

Health Care Topics in Alphabetical Order:
A/B   C/D   E/F   G/H   I/J   L/M   N/O/P   Q/R/S   T/U/V/W 

ACCOUNTABILITY, HOSPITAL
Elena Butkus, 276-5526 or Pat Merryweather, 276-5590

ACCOUNTING, HOSPITAL 
Finance Department, 276-5512

ACCOUNTING, IHA
Accounts Payable: Diane Matysiak, 276-5532 
Accounts Receivable: Deb Butler, 276-5546

ACCREDITATION (The Joint Commission, AOA)
Pat Merryweather, 276-5590

ADMINISTRATIVE SIMPLIFICATION (HIPAA) 
Pat Merryweather, 276-5590
 
ADVANCE DIRECTIVES/LIVING WILLS 
Legal Department, 276-5464

AFFILIATE CORPORATIONS, IHA
Association Management Resources (AMR): Brian Foster, 276-5882
Association Venture Corporation (AVC): Brian Foster, 276-5882
HealthCare Associates Credit Union: See HealthCare Associates Credit  Union listing for offices and phone numbers
Illinois Compensation Trust (ICT): Michael Baiardo, 276-5602
Illinois Hospital Research and Educational Foundation (IHREF): Shirley Arnold, 276-5492 or Sue Kaufman, 276-5486
Illinois Provider Trust (IPT): Ed Holzhauer, 276-5687
Illinois Risk Management Services (IRMS): Ed Holzhauer, 276-5687
Medical Alliance Insurance Company (MAIC): Ed Holzhauer, 276-5687

AFFILIATE SOCIETIES, IHA
Gail Story, 276-5708
Administrators of Volunteer Resources (AVR): Renna Lemberis, 276-5498
Health Care Office Professionals (HCOP): Lil Longshore, 276-5884 or MaryAnn Piwowar, 276-5656
Illinois Association for Healthcare Quality: Pat Merryweather, 276-5590
Illinois Association of Healthcare Attorneys (IAHA): Suzanne McGary, 276-5464
Illinois Council of Health System Pharmacists: Cathy Grossi, 276-5706
Illinois Health Information Management Association: Pat Merryweather, 276-5590
Illinois Society for Healthcare Marketing and Public Relations (ISHMPR): Joanne Sterioti, 276-5552
Illinois Society of Healthcare Risk Management (ISHRM): Lisa Galvan, 276-5694 or Tammy Gamrat, (618) 542-8687
Illinois Staff Physician Recruiters: Cathy Grossi, 276-5706

AIDS (Regulations)  
Barb Haller, 276-5474

ALCOHOLISM AND SUBSTANCE ABUSE 
MaryLynn McGuire Clarke, (217) 541-1154

ALLIED HEALTH PROFESSIONS 
Cathy Grossi, 276-5706 

AMBULATORY SURGICAL TREATMENT CENTER LICENSING BOARD 
Ann Guild, 276-5496 

ANNUAL MEETINGS
AHA (Washington): Barbara Filliung, 276-5482
IHA Leadership Summit: Shirley Arnold, 276-5492
Small & Rural Hospitals: Anne Stilwell, (217) 541-1163 or Shirley Arnold, 276-5492
Volunteer Leadership Retreat: Renna Lemberis, 276-5498

ANTI-DUMPING 
Legal Department, 276-5464 

ANTITRUST 
Legal Department, 276-5464

ASSISTED LIVING 
Health Policy and Regulation Department, 276-5510

ASSOCIATION MANAGEMENT RESOURCES (AMR) 
Brian Foster, 276-5882

ASSOCIATION VENTURE CORPORATION (AVC) 
Brian Foster, 276-5882 

AUDIT, PATIENT ACCOUNTS 
Finance Department, 276-5512 

AUXILIARIES, HOSPITAL 
Renna Lemberis, 276-5498

BEHAVIORAL HEALTH 
MaryLynn McGuire Clarke, (217) 541-1154

BIOTERRORISM  
Cathy Grossi, 276-5706

BYLAWS 
Legal Department, 276-5464 

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CAPITATION, MANAGED CARE 
Elena Butkus, 276-5526  

CARELEARNING 
Debbie Leonard, 276-5440 or Abigail Radcliffe, (217) 541-1178 

CERTIFICATE-OF-NEED 
Ann Guild, 276-5496

CHARITY CARE/COMMUNITY BENEFITS
Sandra Kraiss, 276-5522

CHEMICAL DEPENDENCY 
MaryLynn McGuire Clarke, (217) 541-1154 

CLINICAL AND PERFORMANCE INFORMATION, HOSPITAL 
Pat Merryweather, 276-5590 or Tim Philipp, 276-5682 

CLINICAL ISSUES 
Cathy Grossi, 276-5706

CLINICAL LABORATORIES 
Cathy Grossi, 276-5706 or Ann Guild, 276-5496 

COMMUNITY BENEFITS/CHARITY CARE 
Sandra Kraiss, 276-5522

COMMUNITY HEALTH STATUS
Data: Pat Merryweather, 276-5590 or David Rivers, 276-5596 

COMPdata
Data Collection Helpline: 276-5889 or ubhelp@ihastaff.org 
Hotline: 276-5851 or compdata@ihastaff.org 
Marketing (State Associations and Other): Pat Merryweather, 276-5590 or Matthew Angela, 276-5582 
Marketing and Sales (Hospitals): Matthew Angela, 276-5582 or Dan Soucie, 276-5584 
Performance Measurements, Data Collection for The Joint Commission, CMS, IHA, Leapfrog, and Other Initiatives: Data Collection Hotline, 276-5851 or perfmeas@ihastaff.org 
Performance Measurements and Feedback Reports: Tim Philipp, 276-5682
Special Report Requests: Hotline, 276-5851 or compdata@ihastaff.org 
Statistical Reports: perfmeas@ihastaff.org 
Training/Data Collection: Helpline, 276-5889 or www.compdatainfo.com
Training/Online and ROLAP: Hotline, 276-5851 or www.compdatainfo.com

COMPData MONITOR 
David Rivers, 276-5596 

CONFERENCE CENTER, IHA
Jean Blanchard, 276-5416 or Lori Contreras, 276-5404

CONFIDENTIALITY
Data: Pat Merryweather, 276-5590 or David Rivers, 276-5596
Patient: Legal Department, 276-5464

CONGRESS, U.S. 
Barbara Filliung, 276-5482

CONSENT, PATIENT 
Legal Department, 276-5464

CONSTITUENCY SECTIONS, IHA
Behavioral Health: MaryLynn McGuire Clarke, (217) 541-1154
Disproportionate Share Hospitals (DSH): Teresa Hursey, 276-5524
Post Acute Care: Ann Guild, 276-5496 or MaryLynn McGuire Clarke, (217) 541-1154
Small & Rural Hospitals: Lori Williams, (217) 541-1164; Anne Stilwell, (217) 541-1163; or Abby Radcliffe, (217) 541-1178
Volunteers: Renna Lemberis, 276-5498 

CONSUMER GUIDE
Data Reporting and Training: Helpline, 276-5889 or ubhelp@ihastaff.org
Pat Merryweather, 276-5590

CONTINUOUS SURVEY READINESS (JCR)
Tim Philipp, 276-5682

COSTS, HEALTH CARE 
Teresa Hursey, 276-5524; Pat Merryweather, 276-5590; or David Rivers, 276-5596

COUNCILS, IHA
Advocacy Council: Howard Peters, 276-5480 or (217) 541-1161
Policy Council: John Bomher, 276-5470

CREDENTIALING, PHYSICIAN
Legal Department, 276-5464

CREDIT UNION, HEALTHCARE ASSOCIATES  
See listing for HealthCare Associates Credit Union 

DATA ANALYSIS 
David Rivers, 276-5596

DIRECTORS AND OFFICERS LIABILITY INSURANCE 
Bernie Holicky, 276-5872

DIRECTORY, IHA 
Gail Story, 276-5708

DUES (IHA, AHA) 
Terri Counihan, 276-5536

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EDUCATIONAL PROGRAMS, IHA
Shirley Arnold, 276-5492 or Debbie Leonard, 276-5440

ELECTRONIC HEALTH RECORDS
Pat Merryweather, 276-5590 or Todd Hart, (217) 541-1179

EMERGENCY SERVICES
General: Cathy Grossi, 276-5706
Data/COMPdata: Pat Merryweather, 276-5590

EMPLOYMENT APPLICATIONS (for purchase) 
Laura Dawson, 276-5456

EMTALA (anti-dumping) 
Legal Department, 276-5464

ENVIRONMENTAL PROTECTION AGENCY 
Ann Guild, 276-5496

FALSE CLAIMS ACT 
Legal Department, 276-5464

FINANCE, HOSPITAL 
Finance Department, 276-5512

FRAUD AND ABUSE 
Legal Department, 276-5464

FREESTANDING EMERGENCY CENTERS
Ann Guild, 276-5496

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GENERAL INQUIRIES (on topics not listed)
Communications Dept., 276-5564

GIFT SHOPS, HOSPITAL 
Renna Lemberis, 276-5498

GOVERNMENT INVESTIGATIONS
Legal Department, 276-5464

GOVERNOR'S OFFICE 
Howard Peters, 276-5480 or (217) 541-1161

GROUP PURCHASING
Patrick Sonin, 276-5458

HEALTHCARE ASSOCIATES CREDIT UNION
Call Center for all locations, 630-276-5555; 1-800-942-0158 (outside Chicagoland)
Naperville Office
Oak Lawn Office
Park Ridge Office
Winfield Office
General Information and Member Relations
Vicki Schultz, 276-5771
Andrea Moore, 276-5722

HEALTH INFORMATION TECHNOLOGY
Pat Merryweather, 276-5590

HIPAA - ADMINISTRATIVE SIMPLIFICATION AND PRIVACY
Pat Merryweather, 276-5590 or Legal Department, 276-5464

HOME CARE  
Health Policy and Regulation Department, 276-5510 

HOSPICE 
Health Policy and Regulation Department, 276-5510 

HOSPITAL LICENSING BOARD 
Ann Guild, 276-5496

HOSPITAL QUALITY ALLIANCE
Pat Merryweather, 276-5590 or Tim Philipp, 276-5682

HOSPITAL REPORT CARD ACT
Pat Merryweather, 276-5590
Infection Reporting: Hotline, 276-5851 or perfmeas@ihastaff.org
Nurse Staff Reporting: Hotline, 276-5851 or nursestaffreporting@ihastaff.org
Nurse Staff Training and Orientation: Cathy Grossi, 276-5706

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IHA PAC 
Nancy DeMarco, (217) 541-1158 or 276-5488

ILLINOIS COMPENSATION TRUST (ICT) 
Michael Baiardo, 276-5602 or Bernie Holicky, 276-5872

ILLINOIS CONSUMER GUIDE
Pat Merryweather, 276-5590 or David Rivers, 276-5596

ILLINOIS HEALTH NETWORK
Todd Hart, (217) 541-1179 or Pat Merryweather, 276-5590

ILLINOIS HOSPITAL ASSOCIATION (IHA)
Board: Flora Albrecht, 276-5710
Membership: Gail Story, 276-5708 or Sue Kaufman, 276-5486

ILLINOIS HOSPITAL REPORT CARD ACT
Infections, Mortality, Nursing, and Risk Adjustment: Pat Merryweather, 276-5590

ILLINOIS HOSPITAL RESEARCH & EDUCATIONAL FOUNDATION (IHREF)  
Sue Kaufman, 276-5486

ILLINOIS PROVIDER TRUST (IPT)  
Ed Holzhauer, 276-5687 or Bernie Holicky, 276-5872

ILLINOIS PURCHASING COLLABORATIVE (IPC)
Patrick Sonin, 276-5458

ILLINOIS QUALITY OF CARE INSTITUTE
Pat Merryweather, 276-5590 

ILLINOIS RISK MANAGEMENT SERVICES (IRMS) 
Ed Holzhauer, 276-5687 or Bernie Holicky, 276-5872

ILLINOIS, STATE OF, DEPARTMENT AND AGENCIES - Government Relations Department (for departments not listed below): 276-5476 or (217) 541-1150 
Ambulatory Surgical Treatment Center Licensing Board: Ann Guild, 276-5496
Attorney General: Legal Department, 276-5464
Capital Development Board: Ann Guild, 276-5496
Department of Human Services
 
Department of Children & Family Services 
  Division of Alcoholism & Substance Abuse
  Division of Developmental Disabilities Services
  Division of Mental Health Services
 
MaryLynn McGuire Clarke, (217) 541-1154
Department of Financial and Professional Regulation 
 
Division of Insurance: Elena Butkus, 276-5526
  Division of Professional Regulation: Cathy Grossi, 276-5706
Department of Public Health 
 
Ann Guild, 276-5496 or Pat Merryweather, 276-5590
  State Board of Health: Ann Guild, 276-5496
Department of Revenue: Legal Department, 276-5464 or Sandra Kraiss, 276-5522
Department on Aging: Health Policy and Regulation Department, 276-5510
Emergency Management Agency
  Division of Nuclear Safety: Ann Guild, 276-5496 or Cathy Grossi, 276-5706 
Health Facilities Planning Board: Ann Guild, 276-5496
Healthcare and Family Services (formerly Dept. of Public Aid): Teresa Hursey, 276-5524
Homeland Security (Disaster Preparedness and Response): Cathy Grossi, 276-5706
Hospital Licensing Board: Ann Guild, 276-5496
Illinois Workers' Compensation Commission: Elena Butkus, 276-5526
Office of Management and Budget: Teresa Hursey, 276-5524
Office of the Secretary of State: Legal Department, 276-5464
Pollution Control Board: Ann Guild, 276-5496

INDIGENT CARE
Teresa Hursey, 276-5524

INSURANCE SERVICES 
Ed Holzhauer, 276-5687 or Bernie Holicky, 276-5872
Actuarial: Mark Cain, (262) 754-1600, ext. 11

JOINT COMMISSION (TJC)
General: Pat Merryweather, 276-5590 or Tim Philipp, 276-5682
IHA and JCR CSR Program: Tim Philipp, 276-5682
ORYX, Core Measurements: Data Collection, 276-5889 or perfmeas@ihastaff.org; Statistical Reports: perfmeas@ihastaff.org  

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LEGISLATION, STATE AND FEDERAL 
Government Relations Department, 276-5476 or (217) 541-1150

LICENSURE
Facilities, Inspections, and Surveys: Ann Guild, 276-5496
Personnel: Cathy Grossi, 276-5706

LIMITED SERVICE PROVIDERS
Ann Guild, 276-5496 or Barb Haller, 276-5474

LOBBYING, HOSPITAL
Legal Department,276-5464

LONG-TERM CARE 
Health Policy and Regulation Department, 276-5510

MALPRACTICE, MEDICAL
General: Legal Department, 276-5464  
Insurance: Ed Holzhauer, 276-5687 or Bernie Holicky, 276-5872

MANAGED CARE  
Elena Butkus, 276-5526 

MEDIA INQUIRIES 
Danny Chun, 276-5558  

MEDICAID
Teresa Hursey, 276-5524

MEDICAL ALLIANCE INSURANCE COMPANY (MAIC)
Ed Holzhauer, 276-5687

MEDICAL ERROR/PATIENT SAFETY  
Cathy Grossi, 276-5706 or Becky Steward, 276-5585 

MEDICAL RECORDS
Closed Hospitals and Legal Issues: Legal Department, 276-5464
Retention: Legal Department, 276-5464

MEDICAL STAFFS, HOSPITAL 
Barb Haller, 276-5474 or Legal Department, 276-5464 

MEDICAL WASTE  
Ann Guild, 276-5496

MEDICARE  
Tom Jendro, 276-5516

MEMBERSHIP, IHA
Gail Story, 276-5708 or Sue Kaufman, 276-5486

MENTAL HEALTH  
MaryLynn McGuire Clarke, (217) 541-1154 

MID-LEVEL PRACTITIONERS  
Cathy Grossi, 276-5706 

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NATIONAL LABOR RELATIONS BOARD  
Legal Department, 276-5464 

NURSING  
Cathy Grossi, 276-5706

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA)
Cathy Grossi, 276-5706

ORGAN DONATION  
Cathy Grossi, 276-5706

PATIENT SAFETY/MEDICAL ERROR
General: Cathy Grossi, 276-5706
Learning Collaborative: Becky Steward, 276-5585 

PAYMENT FOR PERFORMANCE
Pat Merryweather, 276-5590 or Tom Jendro, 276-5516

PEER REVIEW ORGANIZATIONS (PROs)
Medicaid (QIO): MaryLynn McGuire Clarke, (217) 541-1154 or Teresa Hursey, 276-5524
Medicare: Pat Merryweather, 276-5590 

PERFORMANCE MEASUREMENTS (AHRQ, CMS, The Joint Commission, State, IHA, Business Groups and Coalitions)  
Pat Merryweather, 276-5590

PERINATAL CENTERS 
Barb Haller, 276-5474 

PLANNING, FACILITIES AND SERVICES  
Ann Guild, 276-5496

PLATINUM PARTNERS, IHA  
Sue Kaufman, 276-5486

POLITICAL ACTION COMMITTEE, IHA (See IHA PAC)

PUBLIC AID
Teresa Hursey, 276-5524

PUBLIC HEALTH FUTURES INSTITUTE, ILLINOIS  

Pat Merryweather, 276-5590 or David Rivers, 276-5596

PUBLIC HOSPITALS  
Lori Williams, (217) 541-1164

PUBLIC RELATIONS  
Communications Department, 276-5564

PUBLICATIONS, IHA AND AFFILIATES
Administrators of Volunteer Resources Newsletter (Inside AVR): Renna Lemberis, 276-5498
Annual Report: Communications Department, 276-5564
Behavioral Health Update: MaryLynn McGuire Clarke, (217) 541-1154 
Certificate-of-Need (CON) Docket: Ann Guild, 276-5496
COMPdata Monitor: David Rivers, 276-5596 or Hotline, 276-5851
COMPdata News: Hotline, 276-5851
Friday Mailing: Communications Department, 276-5564 
Trust ICT Newsletter: Clint Parram, 276-5646
Illinois Healthcare Law: Suzanne McGary, 276-5464 
Reporter, The: Communications Department, 276-5564
Small & Rural Hospitals e-Newsletter: Anne Stilwell, (217) 541-1163

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QUALITY IMPROVEMENT ORGANIZATION (QIO)  
Pat Merryweather, 276-5590

REGIONAL HEALTH INFORMATION ORGANIZATION (RHIO)
Pat Merryweather, 276-5590

REGIONAL REPRESENTATIVES, IHA 
Sue Kaufman, 276-5486 
Region 1A: Elena Butkus, 276-5526; Cathy Grossi, 276-5706; Corporate Representative, John Bomher, 276-5470 
Region 1B: Ann Guild, 276-5496; MaryLynn McGuire Clarke, (217) 541-1154; Corporate Representative, John Bomher, 276-5470 
Regions 2A, 2B, 2C: Teresa Hursey, 276-5524; Terri Allen, 276-5534; Corporate Representative, Mark Deaton, 276-5466
Regions 3A, 3B: Lori Williams, 217-541-1164; Nichole Magalis, (217) 541-1162; Corporate Representative, John Raleigh, 276-5544
Region 4: Kathleen Dunn, (217) 541-1153; Ted Nodzenski, 276-5472; Corporate Representative, Mark Deaton, 276-5466 
Region 5: Nancy DeMarco, (217) 541-1158; Lori Williams, 217-541-1164; Corporate Representative, Howard Peters, (217) 541-1161 or 276-5480 

REGULATORY ISSUES
Ann Guild, 276-5496

REHABILITATION HOSPITALS AND UNITS
Health Policy and Regulation Department, 276-5510

REIMBURSEMENT, HOSPITAL  
Finance Department, 276-5512

REPORTER, THE  
Communications Department, 276-5564

RISK MANAGEMENT  
Cheryl Church, 276-5672

RURAL HOSPITALS
Lori Williams, (217) 541-1164; Anne Stilwell, (217) 541-1163; or Abby Radcliffe, (217) 541-1178

SPONSORSHIPS
Debbie Leonard, 276-5440

SPRINGFIELD OFFICE, IHA  
(217) 541-1150 

STATE OF ILLINOIS AGENCIES AND DEPARTMENTS (See Illinois, State of)   

STATISTICS, HOSPITAL 
Health Information Department, 276-5586 or Hotline, 276-5851

SUPPLY CHAIN SERVICES
Patrick Sonin, 276-5458

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TAX-EXEMPT STATUS  
Sandra Kraiss, 276-5522 or Legal Department, 276-5464

TRAUMA CENTERS
Cathy Grossi, 276-5706

TRUSTEES
IHA: Flora Albrecht, 276-5710 
Small & Rural Hospitals: Lori Williams, (217) 541-1164

UB DATA REPORTING
Helpline, ubhelp@ihastaff.org 

UNIFORM BILLING COMMITTEE
Illinois and National: Pat Merryweather, 276-5590 or Leslie Osborn, 276-5578
Seminars: Sandy Kraiss, 276-5522

UNINSURED
Elena Butkus, 276-5526

VOLUNTEER SERVICES  
Renna Lemberis, 276-5498

WEBINARS
Debbie Leonard, 276-5440

WORKFORCE SHORTAGES  
Cathy Grossi, 276-5706

WORKERS' COMPENSATION
Elena Butkus, 276-5526 or Michael Baiardo, 276-5602

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11/07